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Terms of Use

Last updated: August 25, 2026

These Terms of Use govern your access to and use of honestwaternfl.com, operated by Best Water Co, Inc. dba Honest Water Co - North Florida, a Florida water treatment company based in Sanford, Florida, serving Seminole, Orange, Volusia, and Lake counties. By accessing or using this site, you agree to these terms. If you do not agree, please do not use the site.

SMS Messaging Program

Honest Water Co operates a conversational SMS messaging program to communicate with customers who have requested a quote, scheduled service, or contacted us. By opting in, you agree to receive text messages from us related to your inquiry, including quotes and pricing follow-ups, appointment scheduling and reminders, installation and service updates, and customer support. This is a customer-service messaging program, not a bulk promotional program.

You must be 18 years of age or older to opt in to SMS communications from Honest Water Co.

SMS Opt-Out Instructions

You may opt out at any time by replying STOP to any message you receive from us. You will receive a single confirmation message and no further texts. To re-enroll, submit a new quote form and check the SMS consent box, or text us again. For help, reply HELP or contact us at (321) 538-9191 or info@honestwaternfl.com.

Message & Data Rates

Message and data rates may apply. Message frequency varies based on your inquiry and service activity. Honest Water Co is not responsible for charges applied by your mobile carrier.

Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Honest Water Co does not guarantee SMS delivery and is not responsible for failures caused by network outages, carrier filtering, or other factors outside our control. Supported carriers include, but are not limited to, AT&T, T-Mobile, Verizon, and other major U.S. carriers.

SMS Privacy

SMS opt-in data and phone numbers will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for full details.

Use of This Website

You may use this site for lawful purposes only. You agree not to:

Informational Purpose; Quotes & Pricing

Content on this website, including product descriptions, package pricing, and water quality information, is provided for general informational purposes only. Any pricing shown is a starting point and may vary based on your water test results, plumbing, and home setup. Nothing on this site constitutes a binding quote, contract, or guarantee of results. Final pricing and system recommendations are provided after a free in-home water test, and purchases are governed by the written sales agreement you sign.

Warranty

Product warranties are governed by the written warranty document provided at purchase (available here) and its terms and exclusions. Nothing on this website expands or modifies that warranty.

Financing

Financing, where offered, is provided by third-party lenders and is subject to credit approval and the lender's terms. Honest Water Co is not a lender.

Intellectual Property

All content on this site, including the Honest Water Co name and logo (used under dealer authorization), text, images, and design, is owned by or licensed to Best Water Co, Inc. dba Honest Water Co - North Florida and protected by copyright and trademark law. You may not reproduce, distribute, or use any content without our express written permission.

Disclaimer of Warranties

This website is provided "as is" without warranties of any kind, express or implied. We do not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components. We may modify, suspend, or discontinue the site at any time without notice.

Limitation of Liability

To the fullest extent permitted by law, Best Water Co, Inc. dba Honest Water Co - North Florida shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, this website. Our total liability for any claim related to this website shall not exceed $100. This limitation applies to the website only and does not limit any rights you have under your written sales agreement or warranty.

Third-Party Links

Our site may link to third-party websites (including social media, review sites, and financing partners) for your convenience. These links are not endorsements, and we are not responsible for their content or privacy practices.

Governing Law

These terms are governed by the laws of the State of Florida. Any dispute arising from your use of this site shall be subject to the exclusive jurisdiction of the state and federal courts located in Seminole County, Florida.

Changes to These Terms

We may update these terms at any time. Changes take effect immediately upon posting. Your continued use of the site after changes are posted constitutes acceptance of the revised terms.

Contact

Questions about these terms? Reach us at:

Best Water Co, Inc. dba Honest Water Co - North Florida

Phone: (321) 538-9191

Email: info@honestwaternfl.com

411 W 1st Street, #1061, Sanford, FL 32771